Inchcock Today. Wednesday 24th August 2016: Olive feeling better today – Wunderbar! Then Whoopsiedangleplop time, Huh!

BR02

The Nightmare of nightmares last night!

Wednesday 24th August 2016

0525hrs: Woke with the dream come nightmare I’d had rumbling around in my head, wrote some down quickly before it disappeared, to record here later. Although more than usual did remain with me.

The £300 second-hand recliner chair shuddered and let me out so I could get to the closet for a much-needed WRHD and WRWW session. A bit of bleeding from the rear, but none from Little Inchy.

Made a mug of tea and took the medications.

Pots cleaned and got the pod peas shelled and into the Crock-Pot. Then got the laptop going and finished the Tuesday diary and started this one. Facebook and emails were playing up again? Tsk! Virus?

Noticed the scribbled notes about the nightmare, and this is how it went.

The first part when the bailiffs arrived was clear in my mind, the rest a bit vague: I was going out of the door, and there were about six burly blokes waiting with a Writ and Warrant with them, demanding £2159.58 on them, for British Gas. All the men seemed like those I’d seen on the ‘Can’t Pay – We’ll take it away’ programme that is on the goggle-box. The leader, the bloke to my right in the graphic, spoke: “We have been instructed to take goods to the value in the writ, remove an electricity meter number (____whatever) and leave you a candle!”

He paused for a moment while the other chaps had a laugh, then continued, “If you do not pay this debt, British Gas have instructed us to knock the hell out of you and cut off your testicles, we don’t want to do this… well, Bert here would like to, you have 30 minutes to come up with the cash, then we will be forced to beat you around a bit and take the meter and goods to the value of your debt, then tear off your goolies slowly.

I asked, what about the candle? He ignored me and asked what is the highest value items in the flat. I told him, the medications were, and he took them? They searched for hours looking for the non-existent meter, and I made them some cheesy potatoes and lamb chops to eat.

The rest of the memories were vague and fussy, but the notes said: Throw off the balcony – sugar – chopped off ear – balloons – head butt and coffin?

BGPut the laptop on ‘sleep mode’ and did my ablutions. Took my time and enjoyed a jolly good shower with using the Mandarin gel and lemon scented soap.

Got on the scales… enough said!

Got changed into nice clean clothes and made another cuppa.

11dMade another cuppa and the view from the kitchen window, was gloriously pretty.

Deana is calling to see Olive this morning, and Olive will ask her to call and see me, then I can suggest us getting in touch with the local MP?

No dizzies yet today, I’m pleased with this.

Olive Aug 24Went to see Olive, hurrah! She was feeling a lot better today! Cheered me up no end. She told me Deana had told her this morning, that another tenant in the Winchester Court block is now having the same thing happen to them!?!?!?!?! Chinwag, cuddle and a kiss and I returned to flat 72.

Chinwag, cuddle and a kiss and I returned to flat 72.

Decided to update this, then get ready to go to Asda (Walmart) in Arnold, to look for some comfy socks.

WRWW and off to the bus stop to get the L9 into Arnold. Nice chinwag at the shelter.

Dropped off in Arnold and straight into Asda and to the automatic photography machine – who should I meet, but Nancy the surgery nurse using the very next machine. A laugh and chinwag, then I did the shopping. I got a turnip, carrots, parsnips, fresh pod peas, an Irish Batch loaf and some Lemon Drizzle desserts.

As I passed the photography booth, Nancy was still doing her prints. She was using the new Blue-tooth system that had been added.

I hobbled to the clothing department at the other end of the store and a pack of seven cheapo thin summer socks. Back to the other end of the shop to leave, and Nancy was still at the printing machine! A laugh and she told me she had downloaded over 200 photographs! No wonder it was taking so long.

JaneTo the bus stop and a long wait for the bus.

The timetable was all over the place due to the local roadworks.

The gals at  the bus stop with me were getting anxious and concerned.

Eventually, they caught one, and half an hour later the L9 arrived.

The driver was not a happy laddie at all.

Then I got a phone call, it was the Asda delivery 11bdriver telling me he was at the house to deliver the order I’d placed with them…

What a plonker first grade! I’d forgotten I’d ordered the fodder, and just bought some of what was on the order! He was not happy either, shouted “You’ll have to do the order again then!” and rang off.

Feeling guilty and stupid for the rest of the day now!

Back at the flat, a WRWW got the details of the fodder order and limped straight to Olive’s to beg for help and her to ring Asda to explain for me and see what could be done. When I arrived, her grandson Roger opened the door, so I could be embarrassed, with two people present, instead of one. Hehehe! I humbly explained things and when they had stopped laughing, Roger took charge and rang them for me. He soon sorted it, and although (Rightly so) I had to pay two delivery charges, they will send the stuff back to the flat twixt 0600 > 0800hrs in the morning.

I did feel a fool! (Again).

MC001Thanked them both, and returned to the flat to put the food and socks away, took the medications with orange juice, laptop on to update this.

Not sure how I’ll find room for all the groceries coming tomorrow, though.

Thank heavens for help being at hand to sort it.

Note the socks are colour-coded so I shouldn’t get them mixed up or lost now… maybe I shouldn’t have said that?

But, then again why not, let’s be positive Gerry, I said.

Heard nothing from Deana or British Gas… Yet!

01Got the peas on the go in the Crock-Pot, tomatoes, chicken thighs, veg mix (Cabbage carrots & peppers), beetroot, and mash potatoes with cheese. Now Olive and Roger have sorted me out, I feel a bit peckish!

A slightly big nosh, but I did enjoy it so despite the worries humming around in me bald head. Hehe!

Posted in Ageing humour, British Gas, Diary, Humour, Inchcock, Inchcock Today, Life, Olive, Photographs, Satire, The Nottingham Lads True Tales of Woe, True Satire | Tagged , , , , , , , , , , , , , , , | Leave a comment

Inchcock Today – Tuesday 23rd Aug 2016: Busy day, ups and downs – Olive a bit better!

01a

Tuesday 23rd August

Stirred around 0525hrs; Struggled urgently out of the £300 second-hand recliner and off for a WRWW and WRHD session. A bit painful and bloodied during and afterwards, Tsk! I cleaned myself up and started fretting way again. Hoping Olive would be alright with her visit to the Queens Medical Centre for her blood change? Will Deana have any good news from British Gas about the bill? (Not a lot of hope, more a prayer really!), then got some new pains stabbing at me under the left arm ribcage. Humph!

Made a drink and took the medications. Washed the pots in between several WRWWs.

Laptop on, some nice emails of support received. Finished the Monday post, then started this one going. Cross fingered I tried out Facebooking.

01bWent well for a while.

Spilled some of the contents of the pan of minted garden peas on the kitchen floor… used the new spinning mop to rectify the ensuing mess.

Popped over to see Olive, but she’d already gone out.

0910hr: Returned and did the 01cablutions, then to the Community Hut to see Deana.

All locked up, so, back to the foyer and a chinwag with some tenants, then out to the bus stop and we caught the L9 into town.

Had a nice conversation with a lady tenant on the way. She even helped me with the crossword bless her.

01dIn town, I walked down and through the Nottingham beach.

Glad to report this was being used a lot more today – the rides and food stalls (As opposed to the beach which was free!) were not being used much at all.

I arrived at the Tram Stop on South Parade opposite the slab square. Swiped my bus-pass and waited amongst the obviously experienced 01epassengers, who were already juggling with each other to gain the optimum position to scramble onto the tram, in the hopes of finding a seat free and knocking the likes of me out of the way.

Which they did with great aplomb when the tram did arrive.

Luckily for me, I only had to stand for 01habout four stops, before we arrived at the Asda Store.

By the time I’d trudged down the winding steps to the store’s car park, I had needed a rest, so stood opposite a big black SUV with a well-built swarthy youth was sat in the driver’s seat.

As a genuinely disabled lady arrived in, to park parallel next to him, for some reason he hit the gas and belted backwards running into the woman’s car with the rear of his, and shot off at great speed. The poor lady was a bit nervous and upset. I went to her to see she was okay. I was joined with seconds by several other shoppers who had seen the incident, on lady had taken the index number, and tended to the woman.

Into the store to search for one of the Nordic Bacon blocks with seasoning like I got the other week from there, they had just two packs left, so I bought them both.

Got some fresh garden peas, and apples too.

I met BJ in the shop, he was looking good and in fine form.

When I came out, a policeman was talking to the lady, I asked her how she felt, she’d recovered well from the shock. I informed the officer of the description of the geezer driving the car, and that he did not have a disabled card on show in his window.

I walked to the front of the store (More hobbled really) to avoid the steps back up, and caught a tram into town. The weather had turned sweltering, and the masses on the tram were joined by another ten or so sweating, irritable parents with their sweating grumpy kids.

I was lucky I reckon, to get off the bus uninjured!

But lucky, that an L9 bus was due out just as I arrived at the stop.

Even the L9 bus was crowded by the time we’d gone two bus stops further on. When we arrived at the flats, I had a job to get free with the lady next to me decided not to get up, but just twisted her healthily and plump legs around to leave me about four inches twixt her ample knees and the luggage rack tp squeeze through.

Battered and bruised I escaped into the daylight. Hehehe!

Up to the twelfth floor and called at Olive’s, too early, though, she wasn’t back yet.

To the flat and a WRWW, kettle on and took the late midday medications. Realised I’d not finished cleaning the Crock-Pot porcelain dish, so I did.

No email from Deana about the British Gas situation yet, so I walked down to the community hut, no one in. Back to number 72 and made another cuppa and got the laptop on to update this.

01fThe day had turned out a hot one; indeed, the wind dropped, yet as I took a photographicalisation of the gravel footpath outside that led up to the Woodthorpe Grange Park next to my favourite copse, no sign of human life was espied!

Perhaps they were at the Nottingham Beach by now?

Checked the emails to see if Deana had any news, nowt in the inbox yet.

Then disaster! The laptop screen went blue with a complicated message telling me I had a virus and was to ring a given number immediately! This was not from McAfee and looked like a con-job – but the laptop would not let me escape or close or do anything – the warning remained on screen!

Force closed the laptop – waited and rebooted and the when I restarted the Warning Screen, and Google opened immediately again! Panicking now, I force closed again and left it for half an hour and tried again – the whole system was slow, but it seems whatever it was causing me the hassle had gone.

Phew?

Went to see Olive at her flat. She looked terribly tired yet was in good spirits, bless her brave, beautiful soul. I found out she was to go back in later, what she thought was pain from her hips, was something to do with her backbone, and they were to investigate. The blood transfusions should make her feel a bit better in 4-5 days.

She told me some stories from the War years and her childhood that fascinated me. I made a fuss and took my leave as soon as I saw her eyelids drooping, gave her a big kiss and cuddle and departed, feeling better in myself knowing she’d come through okay.

Back to number 72. Checked the emails and found one from Deana with a copy of the last email she’s sent to British Gas;

I received an email from Grace Winearls regarding a complaint I made on behalf of Mr Timothy Gerald Chambers 72 Woodthorpe court, Chestnut Walk , Sherwood, Nottingham, NG5 4DZ stating that she couldn’t speak to me has they had no permission from the account holder and if I wanted to call when the account holder is with me then you could add me to the account , every time I call British Gas Mr Timothy Chambers always gives permission for me to speak on his behalf and I’m sure if you checked the account you would see that I have spoken to your customer service team on numerous occasions for Mr Chambers , Mr Chambers is very hard of hearing and struggles hearing what is being said and what he is being asked hence why I do the phone calls for him , I have further reasons to now make another complaint  I AGAIN made a phone call to customer service on the 10th August 2016 and spoke to Ricmondo. Mr Chambers has again had another letter asking for £250.32 for account number 08467, Mr Chambers pays direct debit £58 a month for account number 0695 and has done since 14/12/15 . After being on hold by Ricmondo on and off for 55 minutes I was told that Mr Chambers would receive no further letters demanding money or sending in the debit agencies until someone had been to look at the meter I asked for a letter stating this for Mr Chambers peace of mind and a letter to tell Mr Chambers when the inspection of the meter would take place I was told yes to both neither have happened, and again Mr Chambers has received a letter asking him for £250.32  , I rang British gas yesterday and spoke to a man on customer service I asked to be put through to the complaint department he told me he couldn’t and I had to speak to him I explained I was fed up having a three way conversation with customer service and whoever they were supposed to be speaking to  and I wanted to speak to someone in the complaints department , I was put on hold for 10 minutes has I now time all calls made to British gas he came back and said that there wasn’t a complaints department, I asked why it states on the bill  if you’re not happy with anything contact the customer complaints team , I find the customer service team very unhelpful every person I have spoken to have been unable to resolve this problem , Mr Chambers has also been on the trust pilot website and stated his problems British Gas wrote on his review they would contact him he has yet to hear from them . how much longer is this going to go on ? what more can myself or Mr Chambers do to get British Gas to resolve this problem ? I will send a copy of this letter to the complaints review service has I feel this matter has not been dealt with in an efficient way Mr Chambers and myself have been constantly fobbed off with this issue.

Yours sincerely

Deana Walker – Independent Living Coordinator

Then later, I got an email from BG about this fictitious account!

24Aug01

How can I have two different numbered accounts and only have one meter?

I am getting pissed off with this now, the worry of their threat to send an actioned warrant team and Debt Recovery Agents is not fair, not surprising my ulcer is starting up again! Humph! Thye tell me I might lose my credit rating, and they might send a team to remove the non-existent meter and replace it with a ‘Card Prepayment one’ and they can legally force entry to do so, too?

I am confused, worried and frustrated now, more than ever. I’ll mention the idea of us talking to Nottingham MP Christopher Leslie, perhaps?

MC01Got the nosh on.

Rather overdid it a tad I think with the amount, but, feeling so depressed, I just wasn’t bothered at the time.

Thank heavens that Olive was getting through the day, cheered me up a bit.

Put the gogglebox on and sat like Little Lord Pontelroy with the tray on my knee.

Couldn’t concentrate on the TV, and sleep avoided me like the plague!

Posted in Ageing humour, British Gas, Diary, Duodenal ulcer, Humour, Inchcock, Inchcock Today, Life, Olive, Photographs, Satire, The Nottingham Lads True Tales of Woe, True Satire | Tagged , , , , , , , , , , , , , , , , , , , | 6 Comments

Inchcock Today Mon 22nd Aug 16: Busy day, Olive struggling, Deana struggling with British Gas, Norman in good form, I’m depressed! Lovely emails of support!

11c

Monday 22nd August 2016

0300hrs: Woke up, worried about seeing Deana about the British Gas problems this morning, then I fell asleep again.

0620hrs: Stirred once more, this time, the missing overnight demands for a WRWW and WRHD were demanding. The rickety £300 second-hand recliner shuddered to let me out of it and to the Wetroom, for a painfully difficult WRHD, but, no bleeding.

Although in patches, I reckon I’d had at least 10 hours kip last night, double the usual.

To the kitchen, made a cuppa and took the medications. Laptop on and finished off the Sunday Diary.

Some graphicationalisationing then started this one off.

Got the paperwork for British Gas together in the folder, ready to take to see Warden, Deana Walker at 0830hrs, must remember to ask her to make up the permission thing for them, so she can officially become my sole representative for British Gas. That is, of course, if she is in today, I’d hate it if she is not and I have more time to fret over the problem.

Did my ablutionisationing session and got things and me ready to go to see Deana.

Got to the Winwood Shed, Dean was in dealing with another residents problems. I poddled around and returned.

01gDeana called British Gas and asked if she could be put through to the complaints department, this time, she was told they didn’t have a complaints department?

She explained the situation yet again and I had to confirm my authorising her to speak for me.

She was put on hold for fifteen minutes: She was put-on-hold again and eventually ran out of time and had to ring off after 20 minutes! She will try again later and let me know what occurs.

0915hrs: Returned to the foyer, chinwagging with some other residents also waiting to go out and catch a bus.

Another nice causerie at the bus stop. Then caught the L9 into town – having a Stirling Moss imitator come fan in control at the helm, we were soon there too!

01hArrived in town, a little overcast weather and a fair wind blowing. Walked over and through the tunnel into the Victoria Shopping Centre (Mall).

Then I went to the nut stall on the market to see if they had found a bag of nuts I might have left there yesterday. Jade, who served me yesterday said none were found, so I bought another 200gm if the honeyed almonds.

09 10Hobbled along and down to the first floor on my way to Tesco. 

I spotted these bits of glitz in a jewellery shop window and took a photo of them for the TFZ gals. They like the blue ones, but i ain’t sure what the ornaments are made of, Onyx I think? 

Waddled into the City Centre to see if the Nottingham Beach was any more 01ipopular this lunchtime.

The first photo I took, should have shown to kids having fun in the paddling pool, but this Herbert walked in front of them as I took it. Haha!

The second one I got was very fortunate that it didn’t come out blurred.oneChinwag on bus

T’was on the beach and this young girl ran into the scene and jumped into a sand hole she had been excavating, just as I took it!

Very pleased with how this one came out.

I wandered along and up King Street to 01jthe bus-stop.

Took this rather moody picture of the Council House showing Little John and the clock.

Still overcast, but not cold and the wind seemed to drop off.

Cunningly slipped some seeds to a rather bedrabbled few pigeons en route.

The bus came and left early, so I was glad I arrived early too.Chinwag on bus

At the first bus stop, several other tenants of the apartments got on, and a good Chinwag ensued on the bus. These causeries, do much to foster a sense of community for me.

Back home, and I went straight to see Olive at her flat. Tomorrow her blood is being done, and it usually takes a good few days for her to feel the benefit. She was obviously suffering but managed to talk about things. Told me off for getting her a cream horn cake. I explained that she was doing me  a favour as they only come in packs of two, so splitting them helped me eat only one. Hehe! A kiss and cuddle, and off back to the flat.

WRWW satisfied and eased my innards.

I got  some potatoes, and seasoned some baked beans, going to have these with the beef slice I forgot to have last night. Podded the fresh  peas got them in the slow cooker for later, put a bay leaf, bit of salt and demerara sugar in with the peas.

Put the nuts way and found the ones I thought I’d left at the stall – Twit!

Laptop on and spent a few hours WordPressing, I was going to do some Facebooking, but the laptop didn’t let me? Freezing again – Tsk!

Nosh

Ablutions

TV

Posted in Ageing humour, British Gas, Diary, Humour, Inchcock, Inchcock Today, Life, Olive, Photographs, Satire, The Nottingham Lads True Tales of Woe, True Satire | Tagged , , , , , , , , , , , , , , , | Leave a comment

Inchcock Today Sunday 21 August 2016: Worrying day

01f

Sunday 21st August 2016

0248hrs: Awake, aching all over and desperate for a WRWW. During which, I decided to get the laundry room duties done straight away.

01aArthur Itis and Anne Gyna were both being kind to me this morning, but Duo Denal was letting me know he was unhappy.

I nipped around like a young un! No wash or owt, down to the utility room and got the washing in and machine going by 0310hrs. After I had to nip back up to the apartment to get the 20p pieces so as I could operate the machines. Tsk! Back down to the laundry room.

Back up to 72, and started the laptop and set CorelDraw and WordPress up and running.

Back down and moved the laundry into the dryer, then back again to 72 and updated the diaries and took the medications.

Sent Warden Deana Walker an update on the British Gas farce.

0455hrs: Down to collect the cleaned and dried things, to the flat and put the togs away in the airing cupboard.

Facebooked for hours and hours, but it was hard work, kept freezing now and then and it was very frustrating. Especially when I had to restart and could not find where I was at earlier, so could not finish or redo whatever I was on. Still, I got a lot done all the same.

CorelDrawX8 was working better, though. Did some graphicalisations that I could use for later.

Took the midday medications.

The British Gas situation was on my mind repeatedly, and I feared that I might not be able to get to talk to Deana in the morning for some reason.

Nipped out to see Olive, but he was not in. Called in to see Norman with the records for him, but he was not answering the door either, hope Olive and Norman are okay.

MC01Got the night fodder prepared and a decent one it was.

Some mash with onion and cheese in it, beetroots and carrots and peas.

It wasn’t until I was eating it that I realised I’d not put the crispy bacon on the plate? So, I had a vegetarian meal but enjoyed it all the same.

Rated this a 9.3/10.

Did a bit more graphicationalising and then got the LP records again and nipped out to see Olive and Norman. Olive was still out, Norman was in, though. He is one of the two nonagenarian chaps in this block of flats. Norman is 93-years-old, and Eddy on the 11th floor is 94-years-old. Both great characters and story-tellers. Grand blokes both!

MC001I gave the LP’s to Norman so he could use his new retro designed combined record player, radio and CD player.

He liked the Elvis and Dean Martin ones best.

I took a photo of him next to his new player. Which, he was having trouble getting to work. Between us, we fumbled about and found out how it worked. Norman showed me his headphones and seemed pleased with the records.

01cAfter a couple of hours gladly listening to his tales of old, and a tour of his flat, (he has a double, with a narrow but long spacious kitchen, similar to Olive’s), I took his rubbish to the chute,

Then took my leave, ringing Olive’s (Next door) bell without any luck.

Back to the flat. Poured a mug of orange juice, took the medications and settled in the rackety £300 second-hand recliner to watch some TV. I realised that while out visiting, I did have a single worry about the British Gas business at all, but soon started again when I settled to watch the TV, well, DVD.

I soon nodded off completely, woke thinking I’d been asleep for a few minutes to find out it was 5-hours! Then I rewound the DVD and fell promptly to kip again for another 5-hours!

Can’t understand how I went into the land of nod for so long, without any demands for a WRWW or WRHD?

Posted in Ageing humour, Diary, Humour, Inchcock, Inchcock Today, Life, Olive, Photographs, Satire, The Nottingham Lads True Tales of Woe, True Satire | Tagged , , , , , , , , , , , , , , , , , , , | Leave a comment

Inchcock Today Sat 20 Aug 16: Out and about for a while, in the rain.

BR02

Saturday 20th August 2016

Up at 0455hrs: The £300 second-hand recliner woking again – a bit shaky, but operational.

The depression I got my head down with last night, was still with me. I managed a WRWW, no WRHD yet, though. I took the medications with a cup of tea and decided to get on with updating the TrustPilot British Gas comment straight away, while it was freshish in my mind. Well, I say straight away, I cleaned the dishes from last night and scolded my right-hand finger, in the process, I’ve never known such hot water to run from the tap so quickly before. Hehe, fool!

It took me a few hours to get right, Facebook was not letting me post again? WordPress was okay, mind. Got the posts done and sent off. Did some graphicationalisationing.

The light bulb blew in the front room. The fifth one since I’ve been here? I was glad there was no CCTV in the room, as I struggled to replace the blown one with the last of my spares. Going to Sherwood this morning to get a TV paper, having forgotten to get one yesterday, I’ll nip in Wilko to get a new spare one (He says full of confidence). The ulcer was stinging a bit. Still, I blame British Gas and Virgin Media for this yer know!

0835hrs: Did the ablutions, managing a WRHD of great effort and discomfort… ah well, at least I got it done.

11dBin bags to the chute called to see Olive, no answer, then down to the bus stop to catch a bus into Sherwood, then another into the City Centre. A jolly good chinwag session at the bus stop with the other eight tenants awaiting the same bus. This cheered me up no end, especially talking to Norman on the seat in front of me.

The rain poured down, bit got lighter later on. Over the road to the bus-stop for a City bound vehicle.

BGDropped off at Victoria Centre (Mall), and made my way up the escalator to the top floor.

The American Eatery place had a few customers in it, I noticed they were selling ‘Chicago Burgers’ at a Special Price of only £8.99. Blimey!

I limped on and over to the Market and visited the Nut Stall. I got some yoghourt covered cashew nuts and some chocolate covered Hazelnuts.

BR02Then over the walkway across and above Upper Parliament Street.

Took this photo of the wet road and the large number of buses about. I think there were six at least?

Then down and into the Poundland Shop to see if they had any of the chocolates in foil or Lavender Soap in stock.They had neither

They had neither available. However, I did get some Deli Choc biscuits to use as raffle prizes for the Winwood Social hour Session. Not that I’ll be attending next week, due to the surgery booking in my Warfarin Blood Test for the same time as the tenants gathering. Tsk!

JaneMC001Walked down into the slab square and took a photo of the Nottingham Beach, and the showers – in the rain and howling wind!

There were a few folks, like this chap and his daughter eating at the dodgy smelling takeaway stalls, but not many.

The sky and winds threatened a storm at times, but it never came.

I plodded up Queen Street to the bus stop, and found I had 20 minutes to wait, so I had a hobble down Market Street and had a look in the Charity Shop at the books and DVDs. Got a bit carried away and realised time was getting on, so bought a three DVD box set. I only just made it back to the bus stop in time.

The bus was packed well on the return journey.

Into the flat and a WRWW enjoyed. Put the bits away, made a cuppa, late midday medications took, and got some potatoes in the pan gently simmering, and nipped out to Olive’s flat again.

She was in a bit better spirits today. A chinwag and her grandson Roger called, and the chinwag was extended. Gave Olive a kiss and departed back to number 72.

Opened a tin of baby carrots into the saucepan ready for later, to have with the potatoes and the last of the pork loin, might throw in some beetroots too.

Laptop on, and WordPress working okay, updated this to here, then, with trepidation tried Facebook. It was functioning properly! Slowly, but still. Spent far too many hours catching up on it.

01bThe fodder was ready, including the funny shaped carrot, crispy bacon, boiled spuds, pork loin, baby beetroots and Polish veg mix in salted water.

Very nice.

Took the medications, sat worrying about the British Gas situation and faded.

Posted in Ageing humour, Diary, Humour, Inchcock, Inchcock Today, Life, Olive, Photographs, Satire, The Nottingham Lads True Tales of Woe, True Satire | Tagged , , , , , , , , , , , , , | 2 Comments

Inchcock Today: Fri 19 Aug 16 Continued: Hassle from British Gas, Virgin Media, Facebook and the Ulcer!

11a

BR09

 

Friday 19th August 2016 (Continued)

Well, more bother when I posted the previous diary, couldn’t get back to do any editing, got the message: tgc6266 terminated the connection?

Not feeling bright at all now, frustration adding to the ailments. Tsk!

01d01eI tried working on Facebook to see it 01fthat had been affected by whatever had affected WordPress. Same problems: WordPress was slow, cutting out, freezing, etc. finally not responsive.  Facebook would not load!

So I reckon it is either the laptop or internet causing the hassle?

I realised it was the Virgin Internet causing the problems when I spotted the two top light not lit on the module thingamajig. (Left)

Turned it off and on a few times, tried pressing the reset button without any luck.

Decided to go to town and call at the Virgin Media store and get some help. For anyone already signed up with Virgin Media Internet, they will know what I mean when I say it is impossible to get any help from their stores.

01gDid the ablutions and I was all refreshed. I nipped out to visit Olive, who was not available?

Got to the bus stop, and an L8 was parked up, with a 92-year old fellow tenant, Norman getting on it.

A couple of tenants waiting for the L9 bus to Arnold supplied me with some gossip to listen to. Bless em!

01hThe rain continued to fall, and the Chestnut trees looked beautiful and were giving off a sweet aroma?

The bus arrived, and I was soon on the journey to Nottingham City Centre.

I got the crossword puzzle book out, but it had got wet in the bag while I was waiting for the bus to arrive.

01iThe driver was unconcerned with the wet weather, and we were soon pulling up in Nottingham, within 30 minutes.

A record that I think.

The brollies were out and were used in abundance.

I made my way to the bank to get some 01j20p pieces to use in the laundry room back at the flats.

Took this photo of Nottingham Beach as I passed.

The rain had taken a heavy toll on the amusement rides as well as the beach.

Hehehe!

09Then I walked towards St Peter’s church and walked back up Wheeler Gate, back into the slab square.

The persistent rain gave the place a feeling of nostalgia somehow?

Then, back into the slab square.

Where a few people were around, but one on the beach again, some brave Nottinghamians risked the rides, though.

10Nobody seemed to be smiling or happy.

I called into the Pound World shop and got some choccies and a pork pie.

I hobbled around the back of the Council House, passing some shoplifters being removed from the ladies fashion store, and to the Virgin Media store to get some help with the lack of internet from them. Blind faith and Futility comes to mind!

10bI entered the store, shaking my brolly as I did, and no customers in the shop.

Eventually, one of the three unshaven assistants approached me with a monotone: “Good morning, can I be of use?”

I informed him of my hearing difficulties, that I had two questions for him, and explained about their connection going down so they could update their mobile phone system, and the Virgin Internet had come back in patches and had now stopped altogether. I handed him the paperwork with all the details on it. He perused it, then I asked if my package was with unlimited broadband… a few minutes later he said he could not find any details on his computer?

He consulted with the tattooed assistant, who told me, via the first unshaven one, that it should be?

I showed him the photo of the router box lights. He showed it to Tattoo, who whispered something in his ear-hole.

He then told me to phone 151 from my landline, and they would help sort it. I pointed out again my hearing problems, and he just repeated himself?

I left none the wiser.

I strolled in the rain to the L9 bus-stop and caught one back to the apartments. Who should get on at the next stop but Norman, I love listening to his tales. Made the trip a pleasure. He’s been to exchange a Record player with CD and radio combined. I told him I’d take the LP’s I’d got so he could see if he fancied any of them.

Dropped off at the flats, and left Norman chatting at the bus stop with Frank. Went up and called at Olive’s flat, not in yet, though.

Back to the apartment, WRWW, made a cuppa took the midday medications and investigated the Virgin Media box, now with all the lights on? Bemused, baffled and bamboozled at what to do with the internet box – I turned if off and on again, and the thing worked? The connection was still mega slow, mind.

Nipped to see Olive, who was not very well again, so I soon left her to get her head down, a little kiss and promising to call and see her in the morning.

Hello, the rains stopped!

Back to the laptop (Still running slow) and got this started off, then tried Facebooking again, crossed fingers here… No, let’s me do a bit then losing connection? Humph!

BR10Well well, well…

Another demand from British Gas for payment for the non-existent meter!

This is doing my health no good at all you know! 

Again they send it at the weekend so I have to wait and worry before I can see Warden Deana Walker for help again!

P1110612Updated the TP (TrustPilot) report.

Then got the food cooking. Appetising Crock-pot vegetables, the pork loin and some chips that were amazingly tasty!

Then I received yet another phone call from British Gas again. Wanting to talk to me about the Red Demands for payment of the non-existent meter they say I have!Deana told me not to talk to them at all. So I told the caller to contact Deana, telling him I have given her number to him on at least five occasions in the last month. He ‘told me’ to tell her to ring them – I refused. Repeating that she is my sole agent in this matter, and she must be contacted so we do not any more confused than British Gas has already made us, over this farcical threatening incorrect demand!

Now I sat there, dinner getting cold, feeling depressed as I fretted about the internet connection, Olive’s health, the laptop playing up and the now bleeding Little Inchy again, on the not working once more £300 second-hand recliner chair, and how to get out of it to throw away my festering fodder… Fed-up!

The ulcer started kicking off, took some Peptac, not that if does much to relieve the pain. It also ruined the chances of my getting to sleep later, that combined with the worrying… I feel terrible now.

Posted in Ageing humour, Diary, Humour, Inchcock, Inchcock Today, Life, Olive, Photographs, Satire, The Nottingham Lads True Tales of Woe, True Satire | Tagged , , , , , , , , , , , , , , , , , , , | Leave a comment

An Updated Message for British Gas – From Inchcock!

BR01

I am getting on a bit and moved into a Nottingham City Homes high-rise aided-flats.
I set-up a direct debit to pay British Gas and almost a year later received a demand from them for another account number that had my name and correct address on it.
BR07Being partially deaf, I asked Deana, the warden, who contacted BG, and almost two hours later, they told her that this account would be closed on 7th June 2016.
On the 7th of July 2016, another letter arrived asking if I had forgotten to pay this bill?
BR06 Julie, the another warden rang them to try and sort this out, but it took so long, her going home time arrived. Seems I may have to pay to have the second (Non-existent) meter removed/disconnected?
Four days later, I managed to get Deana to ring again. Eventually, again, they informed her that the account would be closed.
I now wait nervously for the next ‘Reminder’.
Hey-ho!
Well well well… The following Saturday (today)
Oh, Marvelous! French Owned British Gas, who last week told Warden Deana the Electricity Bill would be scrapped for the second time, have sent me a Red Letter Bill with threats now!
Losing me credit rating – demanding the £250+ I don’t owe them!
So frustrated, I did a post about them and put it on Facebook, LinkedIn and on WordPress too!
So annoyed with them for lying to my warden twice now! Grrr!
So, another demand arrives, and my aided-flat warden rang them again for me.
Warden Deana told me once again, the account is to be closed and I have nothing to worry about. (Humph!)
Now, a few days later today, I get another demand for this non-existent meter with my name on it, once again for the £250.32.
“Call us about the money you owe” is the headline on it!
The replacement ticker the angina and sticking reflux valve are not happy with this extra unwarranted hassle from British Gas, especially after Deana rang them for I think the fourth time – now I have to bother her again for a fifth time. After being told on every occasion the account would be closed.
My health is suffering over this, and enough is enough! I will be seeking legal advice as recommended by the medical staff. When and if I ever feel up to it!
All I want is peace and a hassle-free existence.
Nemo Mortalium Omnibus Horis Sapit, I understand, but my patience is getting thin. I hope I don’t snuff it before this is sorted.
Where can I get some help on this, can anyone help?

Thursday 28 July 2016:
BR04Warden Deana Walker rang British Gas again (Over an hour) for me.
This time, a different story emerged: It appears the two tariffs are on the same meter now? They intend to merge the two – thus making my bill twice as much?
This after being told three times by British Gas that they had closed this fictional extra account!
Deana asked them to send someone out to sort and assess the situation.
So, now I await Deana to have a look and then the BG representative getting in touch to arrange a visit…
1220hrs: Ah, Deana is here now talking to British gas as she looks at the meter… She gave the all the details yet again to a different representative who told her the account in question was definitely closed 28th June 2016. This the same account that they are going to merge with my proper account???
She was then put onto someone else and explained it all again to this one. She waited patiently for the return to the phone, of the lady she had been speaking to this time… 
1240hrs: Still waiting. 1253hrs: Still waiting… 1258hrs… (Missed her dinner break now!) 1259hrs The Lady (Leigh) returned said Checked on company database, what Abdul told her earlier was incorrect, the account they were still sending out bills for no longer exists!
Nice that!
I await further developments with an uncomfortable feeling of dread in my old mechanical heart.

Thursday 4th August:
BR05British Gas with another Red Demand for payment to the meter they told Warden Dean Walker a few days ago (For the third time!) had been Cancelled!
The ladies must have seen how this affected me, and they ran Deana and asked her to call and see me once again Sort out this horrendous situation.
This time, French-owned British Gas threatened me that they would get a legal entry warrant and replace the non-existent meter with a payment meter, I’d lose my Credit Rating, and they will pass on my details to Credit Collection Agency!British Gas with another Red Demand for payment to the meter they told Warden Dean Walker a few days ago (For the fourth time!) had been Cancelled!
Warden Deana arrived a bit later, and took the paperwork, saying she is going to contact them by email this time, so she has a record, and off she went, too.
Heard nothing back from her yet.
Terribly worried now!
Warden Deana came to see me. She has sent an email to British Gas, awaiting a reply.

Wednesday 10 August: Warden Deana emailed the reply to me from BG.
From: Customer Complaints
Date: 9 August 2016 12:38:24 BST
To: Dean Walker
Subject: Your reply from British Gas (18953202) (KMM43902975V30033L0KM)

Dear Ms Walker
Thank you for the enquiry you sent regarding Mr Chamber’s account, I’m sorry it’s taken me a while to get back to you.

Unfortunately, I am unable to help for the time being, as you are currently not named on the account, and as such I am unable to disclose or change any information regarding the account.
This is due to the Data Protection Act.
If you would like to be named on the account, please call us on 0800 048 0202* when you are with the account holder, so we can get permission to either speak to yourself or add your name to the account.
Alternatively, you can send in a signed power of attorney letter from the account holder, with the account number and details, authorising you to be added to the account. This can be posted, or attached to an email. Our mailing address is: British Gas, PO Box 227, Rotherham, S98 1PD.

BR03Once you have been added to the account, or we have verbal permission from the account holder to discuss the account with yourself, we will be able to disclose any information you require.
I apologise for any inconvenience this may cause.
Please contact us should you need any help in the future and thank you for contacting British Gas. 
Kind regards Grace Winearls 
britishgas.co.uk – Looking after your world

Deana came to the flat at 0955hrs and rang BG and got her name on record as my representative and added her name to the account. (Which account, the actual one or the fictional one, we were not sure)
She ran the BG Complaints number, and tried to get put through to them, but had to make do with the Billing section.
She explained the situation yet again to this BG agent, and was put through to another agent and explained everything to him as well. To complained to each person she spoke to, and asked them why she could not get through to the complaints department?
She was put on hold. (Half an hour on the phone up to here)
Someone spoke to her and decided to put her through to someone else again.
She was put on hold.
She explained everything again to this agent.
She was put on hold.
She asked for written confirmation that the account had actually been close like he has been verbally told on four occasions now, but the demands continue?
She was put on hold.
Mr Ricmondo came on the line.
We were told it had been cancelled (Again!).
She was asked to give the meter readings from the one meter I have. (Which of course is not the meter in question (…67), but the meter I am paying by direct debit (…95). Bewildered we both were!
Deana complained again, about not being able to talk to their Complaints Department directly!
Her phone battery was now down to one bar. She complained about being kept waiting on hold so often.
She was put on hold.
Ricmondo returned eventually.
1) It seems an engineer will contact Deana to make an appointment to disconnect the non-existent meter and take the readings?
2) No further demands would be received. (Oh yes, very confident about this we were!)
Deana spent 53 minutes in total on hold – the poor woman had lost the will to live!

Wednesday 10th August 2016:
British gas, who told Deana five times at least now that the account had been closed, sent me an email request to supply them with a meter reading again, for the supposedly closed mystery meter!?!?
It gets more convoluted and worrying as time goes by!

Wednesday 17th August 2016:
Despite having been told by Deana not to contact me, but her as she is my sole representative and her contact details being given to BG, they called me on the phone knowing my hearing difficulties. The polite gentleman, whose accent, I found extremely hard to comprehend, wanted to talk to me about the non-existent meter.
I informed him of the arrangement for Deana Walker to be contacted as my agent. Then had to give him her contact details for the eighth time at least.
Still, no more Red Letter threats and demands again… yet.

19th August 2016:
BR09Got a phone call from BG again.

I told them to contact Warden Deana. Later in the day.

BR02Well, fancy that, yet another threatening payment demand arrived! “We will pass your details to a debt collection agency!” “…for a warrant to enter your property and fit a pay as you go meter” 
Again I receive it on a Friday so I can worry and fret over the weekend before I can get to talk to Deana.
The stomach ulcer has started playing up now, along with the angina.

The dizzy spells are back too!

Tsk!

01gMonday 22nd August 2016 – 0835hrs:

Hobbled to the Community Hut at the flats and luckily, Deana was in, she called British Gas and asked if she could be put through to the complaints department, this time, she was told they didn’t have a complaints department?

She explained the situation yet again and I had to confirm my authorising her to speak for me.

She was put on hold for fifteen minutes: She was put-on-hold again and eventually ran out of time and had to ring off after 20 minutes! She will try again later and let me know what occurs.

Posted in Angina, Depression, Diary, Inchcock, Inchcock Today, Life, Reflux valve, The Nottingham Lads True Tales of Woe, Warden Deana Walker | Tagged , , , , , , , | 4 Comments